>List
And I ordered the carpet (delux version) from Victoria British's last
winter sale and received the identical item as Paul did in the identical
way (to they use the same source of supply?). I called them and they told
me that I could send everything back if it was not installed (how could I
have done that since I had the same situatiion as Paul), or they would send
me a replacement part once they are out of back-order on this set. The
back order situation is supposed to be OK in 6 - 8 weeks. I hope that I
have more luck than Paul had, and will receive a finished carpet section.
This is just a reminder that one really needs to check everything that
comes by way of mail order. I hate that since I pay with good money and
should be able to receive good products!
>
Dietmar Schlei
63 TR4
>
>List,
>
>I hate to do this, but I feel the need to do a little TRF bashing today.
Feel
>free to join in if you have been in a similar situation. Over the past 2 - 3
>years, I must have spent over $2,000 buying parts from the roadster factory.
>Many of these parts were bought during one of their sales. A carpet set was
>purchased back in the fall of 99. Yes, I know that was quite a while ago.
>But you know how these projects go. So, I installed the carpet and then
>realized that the piece around the shift lever boot was not bound. Since I
>was not replacing old carpet(car was pretty stripped down), I had nothing to
>compare it too. Well, I gave it a shot and call TRF. Spoke with Joanie, as
>I'm sure many of you have. She needed to speak to her supervisor. Result
>was I could send the piece back, have it bound at a charge to me. What a
>deal. Here's a better one. I take it somewhere local and save the postage.
>Until I have a chance to do that, I 'll make a point at upcoming shows to
>point out the quality product and where it came from. I would have thought
>with the money I had spent over the years, that I would have earned more
back.
> I hope the cost of not sending a replacement piece was worth it to Charles.
>
>Now I feel better. Good to vent. Hopefully some of you will sympathize with
>me.
>
>Paul Brandsema
>61 TR4 CT133
>
>///
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