I ordered a SS exhaust from Rimmer Bros. on April 13 (RL1523SS). I was
told the header was not available for a couple weeks and that they would
send the whole package as soon as it comes in.
I wouldn't get too upset. There are stock parts which people have been
waiting years for from various sources. Last year it took 5 weeks to get a
set of Stainless Steel braided brake lines from Spit Bits when they said it
would only take a week. Some of this stuff is out of their control. I
tried to get an emblem for my 70 spit from TRF. I was told the order for
the emblem went out 3 years ago and they would not put me on a waiting list
until this order was received (which wasn't expected for a while).
Be patient.
Pat Barber
----- Original Message -----
From: John A. Simmons <jsimmons@intrepid.net>
To: triumphs <triumphs@autox.team.net>
Sent: Tuesday, April 18, 2000 8:47 AM
Subject: Rimmer Bros.
>
> Back in January I got on the phone and ordered SS headers and SS
> performance exhaust (single pipe and outlet, 2" diameter) from Rimmer Bros
> (part #RR1400) for a 1971 TR6. They said I should have it in about two
> weeks. In February it hadn't arrived so I got back on the phone with
them.
> I was told they had some problems getting all the parts but that they were
> available now and I should have it in about a week. In March it hadn't
> arrived so I called them again. The gentleman I talked to, Gary Smith,
> apologized for the delay, said he would check on the problem and email a
> answer that day. He emailed me back the same day, again apologized for
the
> delays said they would refund the delivery charge and I should have it in
> approx 1 week. After two weeks and no parts I emailed Gary Smith three
> times in the three following weeks requesting information with no reply to
> any of the emails. If the parts are back ordered why wouldn't they just
say
> so? So the question is, does anyone know how to successfully communicate
> with Rimmer Bros. The second question is does anyone know where I might
> find an equivalent setup. Called TRF, Moss, and Vicky Brit and their
> answers were no, no and no.
>
> John, '71 TR6
> Berkeley Springs, WV
>
>
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