Michael,
I'm sure you are very reputable but I think, in reality, these guys are looking
at it from the other side. Most of them have spent a lot of money restoring
their cars
and then are offered $500 when their car is hit. My 1993 MX-3 was just hit
(totaled) and when I spoke with the Insurance company of the individual that
hit me.
They deducted for this, they deducted for that, they deducted for the other
thing. When I asked about the improvements I'd made to the car the said "We
don't
care about those".
I think this is where the real heartache lies.
Andy D
At 1/11/99 12:36:00 PM, you wrote:
>
>It is with more than a little hesitation I'm going to post my comments about
>the insurance issues being discussed here on the list.
>
>I've been an agent for the same company for 20 years. Prior to that, I was
>an automobile insurance underwriter in the home office of a small regional
>independent company. I regularly hear the same kind of stories being
>written about here on the list. Unfortunately, most of those unsavory
>stories are true.
>
>It seems that insurance companies develop personalities much like we as
>people do. Unfortunately, there are a group of companies in the market
>that do not see the reality of their market. We, as insurance providers,
>only exist to serve our customers... not the other way around.
>
>We make promises when we provide a policy in exchange for our clients'
>hard-earned premium dollars. If we don't live up to those promises, then we
>betray our clients trust... and we don't deserve to be in the market place.
>
>My suggestion would be to find an agent who is interested in establishing a
>long-term relationship with you as a person, rather than just shopping based
>upon rates. Ask your friends and relatives about the experience they've
>had with their agent and company. Those stories are just as reliable and
>useful as those describing companies and agents who don't behave ethically
>and morally.
>
>There are many good, reliable agents and companies our market. The key is
>to select them as carefully as you would select a doctor, lawyer, or
>accountant.
>
>Mike Coop
>Michael Coop Agency, Inc.
>
>.
>
|