Cliff Hansen wrote:
>
> Lately there's been some discussion of the quality of VB's
> parts and service. Just to add to the data:
>
> I ordered front suspension kits from them last winter. Best
> price, in stock; TRF was backordered for weeks. I recieved
> a kit missing some small pieces (cotter pins, washers) which
> I could easily get. However, the kit contained two sizes of
> o-rings (used to seal the trunnion bolt assembly.) I called to
> find out what size was correct, and asked that they send
> more of the right size. They sent an entire new kit, no
> charge.
>
> If I know what brand or quality of part I'm getting, I have no
> problem ordering from these people.
>
> Cliff Hansen
> chansen@exis.net
> 1966 TR-4A CTC 64615L (on the road daily)
This won't help the discussion much, but after $1500.-- in parts and
support from the old girl (VB), I've not had a problem yet. I order and
two days later have them in my office.
Wish I could say the same for TRF. On 19 Feb 98 ordered two seals
(trunk and bonnet) and have yet to receive them. Called the other day
and was told 60+ orders like mine are on hold. Maybe an isolated
situation, but not a good way to start with a new customer.
Dennis
75 SPIT
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