It wasn't about price. It was about his head, and where it was.
A guy yesterday with same situation 98 Civic. The 710 cap was leaning
between the radiator petcock and the chassis rail. Nice guy.I showed
him where it was, and gave him a rag for the engine bay.
Then there was the father and son yesterday. Father had called to buy
a kingpin reamer for his B. I had never heard or seen the guy before.
Lives an hour away. I told him we had one in our shop, and I would be
happy to ream his bushes for a minimal charge. He showed up with his
son, about 16, and 2 stub axles with bushings already inserted. Turns
out the kid was doing the work, and learning. I looked at the
bushings and noting they weren't real round, offered that he could
use our shop and reamer. I then told him that when you install
bushings you want a mandrel to hold the ID. He had used a vise. It
took the kid 15 minutes to grind his way through the first one....
even after I deburred it for him. Second one a little less. He's
smarter now...., and a whole lot stronger! Too good to watch. No charge.
Peter C.
=====
At 11:05 AM 7/22/2006, b-evans@earthlink.net wrote:
>I love it! Whenever someone would demand my "best price" on a
>piece of painted furniture Pam had labored over, I would double the
>sales tag price. When one guy began to scream, "I want your BEST
>price," I just told him that it was a helluvalot better for us than
>our initial price.
>On principle, I would then refuse to lower that doubled price to
>that particular person! One guy even finally coughed up the new
>$400 price on the beautiful pine settle I had made and Pam had
>painted. I just have to wonder sometimes why some people have to
>try and chisel down a fair and honest price.
>
>Buster Evans
>---------------------------------------------------------
>Peter C. wrote:
>
>>If I may blow my own horn, I have a nearly perfect record
>>concerning this object.
>>With remarkable frequency customers come to our store to buy one as
>>theirs is missing. It usually occurs after they've changed or added.
>>I almost always find them someplace in the engine compartment. It
>>started 15 years ago when a belligerent potential customer had been
>>to "every parts store in the effing town and nobody has one. Parts
>>people are stupid idiots." I love my job so much, I thought I'd
>>maybe try to match one for him.."let me look at the engine." "You
>>wont be able to, the last 2 places tried that too" "I have some
>>stuff others don't" "Go ahead" he says. I went out and looked with
>>him grumbling the whole time. I say, "I think I can help you out."
>>"How much is THIS going to cost?" I love this guy and say 15
>>bucks. That got him going. I held my ground. He was getting
>>pisseder and pisseder. Gave me 15 bucks, I reached behind his
>>battery and gave him what he needed.
>> He probably spent another 15 bucks in rubber.
>>Peter C
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