I wish I had this much sense when I bought my "Lifetime" battery from
them in 1984!!
Bruce Lowry
IfixMGs@aol.com wrote:
>
> In a message dated 7/29/00 8:14:40 PM Eastern Daylight Time,
> toyman@digitex.net writes:
>
> << ere in the colonies Snap-On doesn't warranty their tools that well
> anymore. We
> were told that they don't warrant their extractors now, I am not certain of
> what
> other areas they are going to refuse to warrant, yet................ >>
>
> The local Snap-off guy told me the same thing...on his next visit, I
> handed him a letter drafted by a customer-lawyer that said in essence:
> When I purchased my tools, the unlimited lifetime warranty was not
> only implied, but in writing, and that the warranty on each successive
> replacement was, by inference, a replacement of the original. Had the
> warranty been time limited, then it would have ended when the tool was in
> service with or without replacement for the full warranty period. It is
> understood that any tools purchased new after the date of notification are
> subject to revised warranty.... la bla bla....welch on the deal and we'll
> see you in court, hope you can afford a day off and a lawyer, and please pass
> this on to your bosses, so that they are not taken by surprise with a copy
> etc etc.... .Kind regards...... Sharks and Lions, esq.....
>
> RE Sears/Craftsman:
> I bought a $90 Craftsman vise and about a year later, the
> threads peeled off like a sardine tin. No lifetime warranty. They got around
> it by changing the category to "Home and Shop" tools v "handtools".....
> FWIW... If you buy one of those good deal XX piece socket sets with ratchets
> included, I was told by a disgruntled Sears employee that the ratchets are
> not the same quality as the ones they sell separately. Return the ratchets
> and they will exchange them for "rebuilts" which have the high quality
> gearsets.
>
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