n wrote:
> 
> Ray Wygonik wrote:
> 
> > victoria british has wheels labeled 14".   (the girl taking orders could
> not
> > give me any good info)
> 
> Ray's experience is NOT unique.  I have often found Victoria British order
> takers unresponsive to my needs.  And, unwilling to do anything beyond just
> taking parts orders.  We can't blame the individual order-takers, the owner
> is ultimately responsible for this attitude.  If anyone out there knows him,
> pass the word of dissatisfaction with his customer service - or lack
> thereof.  Attitudes like that should not be supported by our dollars.
> 
> On the other hand, Bob at Brit-Tek is great.  I have moved almost all of my
> purchasing to him.  His service is the best, and his prices are as good as
> anyone's.  Whenever I need ANYTHING for my B, I call Bob.  And, if his price
> is just close to Vic Brit, Moss, etc., he gets the order.
> 
> No conection, interest, etc. other than wanting good service and good value
> when I spend my hard-earned bucks.
> 
> Norm Sippel
> '66 MGB
I have run into that too, I also like to deal with some one local so
that it I have a problem I can get a hold of them and ask dumb
questions.
Mark Snowdon
Greensboro NC
 
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