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re: '... everyone says it "Can Not Communicate with the scanner."'
'Everyone?' Presumably, this is a message displayed on your computer? If
it's a message displayed on the MFD, if it has a display, then it's an
issue internal to the device.
I used to be a disciple of HP quality; after all, I worked for HP for
over 13 years (and got employee discounts). But, after a series of
failures I started buying my printers/MFDs from Canon, and have been
happy with the performance, quality and service for a couple decades.
HP's once-legendary quality went down the crapper when,
'coincidentally,' Carly Fiorina was given the reins, and the
battle-hardened, bureaucratic infighters from Compaq took control. Case
in point: Arguably the most popular handheld calculator--at least with
financial types--is the HP12C. I've purchased, over the years, 5 or 6 of
them but the last couple I bought were all but unusable. The newer ones'
keys were so stiff you had to mash them really hard and you'd get
unintentional repeats; e.g. you press '0,' and get '00000.' They're now
collecting dust and the older models are still serving me well.
I think you have to byte[sic] the bullet and put your $250 towards a new
printer/MFD (esp. if *you didn't change anything* and the printer
started acting-up on its own; communications chips do fail
occasionally). Canon's good, but I've heard good things about Epson as well.
Bob
On 4/24/2023 9:03 AM, john wrote:
> Yep...tried that too.. I've tried everything I can think of short of
> dumping the toner cartridge and refilling it
> that's why//I'm calling on the brain trust here !!! Slightly Smiling Face
> john
>
> *----- Original Message -----*
> *From:* Jeff Scarbrough <fishplate@gmail.com>
> *To:* shop-talk@autox.team.net <Shop-talk@autox.team.net>
> *Sent:* 4/24/2023 7:37:31 AM
> *Subject:* Re: [Shop-talk] scanner help
> ------------------------------------------------------------------------
> Assuming Windows, have you tried removing it from your printers
> list and letting the system reinstall it?
>
> On Mon, Apr 24, 2023, 08:14 Tom Coradeschi <tjcora@icloud.com> wrote:
>
> Is it USB connected? Maybe (assuming you havenâ??t already done
> so) try a different cable? Grasping at strawsâ?¦
>
> Tom Coradeschi
> tjcora@icloud.com
>
>> On Apr 23, 2023, at 10:22 PM, john <jniolon@att.net> wrote:
>>
>> 
>> VueScan for my first choice... same as all the others
>> j
>>
>> *----- Original Message -----*
>> *From:* Ronnie Day <ronnie.day@gmail.com>
>> *To:* Mike Sinclair <phoenix722@comcast.net>
>> *Cc:* <shop-talk@autox.team.net>
>> *Sent:* 4/23/2023 7:09:35 PM
>> *Subject:* Re: [Shop-talk] scanner help
>>
>> ------------------------------------------------------------------------
>> Plus 1 for VueScan. Ed is an incredible guy and the
>> software simply works! You can D/L it and see if/how it
>> works. You'll get watermarks until you pay for it but
>> you'll know it works before you do. It was recommended by
>> a friend on the editing list I've been on since the mid
>> '90s. I used it for maybe 15 minutes and bought the
>> lifetime licence. At some point Ed made it cross-platform
>> and my lifetime licence was grandfathered so I can scan
>> using my Brother MFC from any of my Macs or PCs.
>> Inarguably the best $100 I ever spent on software!
>>
>> RD
>>
>> On Sun, Apr 23, 2023 at 5:06â?¯PM Mike Sinclair
>> <phoenix722@comcast.net> wrote:
>>
>> Make sure your wireless is not set to public. Don't
>> ask me how I know.
>>
>> Mike
>>
>> On 4/23/23 1:32 PM, john wrote:
>>> trying to copy some documentation on my tools and my
>>> scanner refuses to cooperate. It used to work.Â
>>> It's a HP m1217 nfw multifunction printer. I've
>>> reloaded all the proper up to date drivers
>>> run diagnostics on hardware and all is fine.. reset
>>> to factory settings... tried several different
>>> scanner software packages including HPs version and
>>> everyone says it "Can Not Communicate with the scanner."
>>> Tried an online tech support outfit that said it was
>>> a virus preventing it from working and for 250 bucks
>>> they would fix it... well, thanks but no thanks.Â
>>> Ran several malware and virus programs and found one
>>> PUP file and removed it . After that redid all
>>> above and same result... Hope someone can tech me up
>>> on this and get this piece of printer working
>>> again...and all other printer functions work fine
>>> thanks
>>> john
>>>
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<body>
re: '... <font face="Segoe UI">everyone says it "Can
Not Communicate with the scanner."'<br>
<br>
'Everyone?' Presumably, this is a message displayed on your
computer? If it's a message displayed on the MFD, if it has a
display, then it's an issue internal to the device.<br>
<br>
I used to be a disciple of HP quality; after all, I worked for HP
for over 13 years (and got employee discounts). But, after a
series of failures I started buying my printers/MFDs from Canon,
and have been happy with the performance, quality and service for
a couple decades. HP's once-legendary quality went down the
crapper when, 'coincidentally,' Carly Fiorina was given the reins,
and the battle-hardened, bureaucratic infighters from Compaq took
control. Case in point: Arguably the most popular handheld
calculator--at least with financial types--is the HP12C. I've
purchased, over the years, 5 or 6 of them but the last couple I
bought were all but unusable. The newer ones' keys were so stiff
you had to mash them really hard and you'd get unintentional
repeats; e.g. you press '0,' and get '00000.' They're now
collecting dust and the older models are still serving me well.<br>
<br>
I think you have to byte[sic] the bullet and put your $250 towards
a new printer/MFD (esp. if <b>you didn't change anything</b> and
the printer started acting-up on its own; communications chips do
fail occasionally). Canon's good, but I've heard good things about
Epson as well.<br>
<br>
Bob<br>
<br>
</font><br>
<div class="moz-cite-prefix">On 4/24/2023 9:03 AM, john wrote:<br>
</div>
<blockquote type="cite"
cite="mid:1UedxbJ5oU.5cImV69tsf0@johns-desktop">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<meta name="GENERATOR" content="MSHTML 11.00.10570.1001">
<div><font face="Segoe UI">Yep...tried that too.. I've tried
everything I can think of short of dumping the toner cartridge
and refilling it</font></div>
<div>Â </div>
<div>Â </div>
<div><font face="Segoe UI">that's why<em> </em>I'm calling on the
brain trust here !!! <img style="BORDER-TOP: 0px; HEIGHT:
24px; BORDER-RIGHT: 0px; WIDTH: 24px; BORDER-BOTTOM: 0px;
BORDER-LEFT: 0px" alt="Slightly Smiling Face"
src="cid:part1.eyXhMLjx.cPPjrVjx@comcast.net" class=""
align="absMiddle"></font></div>
<div>Â </div>
<div><font face="Segoe UI">john</font></div>
<blockquote style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px;
PADDING-LEFT: 0.5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px
0px 0px 0.5em; PADDING-RIGHT: 0px">
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
#000000"><b>----- Original Message -----</b></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
#000000"><b>From:</b> Jeff Scarbrough <<a
href="mailto:fishplate@gmail.com" moz-do-not-send="true"
class="moz-txt-link-freetext">fishplate@gmail.com</a>></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
#000000"><b>To:</b> <a class="moz-txt-link-abbreviated"
href="mailto:shop-talk@autox.team.net">shop-talk@autox.team.net</a> <<a
href="mailto:Shop-talk@autox.team.net"
moz-do-not-send="true"
class="moz-txt-link-freetext">Shop-talk@autox.team.net</a>></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
#000000"><b>Sent:</b> 4/24/2023 7:37:31 AM</div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
#000000"><b>Subject:</b> Re: [Shop-talk] scanner help</div>
<hr style="BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT:
medium none; BORDER-BOTTOM: medium none; COLOR: #ccc;
BORDER-LEFT: medium none; BACKGROUND-COLOR: #ccc">
<div>Assuming Windows, have you tried removing it from your
printers list and letting the system reinstall it?</div>
<br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Mon, Apr 24, 2023, 08:14
Tom Coradeschi <<a href="mailto:tjcora@icloud.com"
moz-do-not-send="true"
class="moz-txt-link-freetext">tjcora@icloud.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex;
BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<div>Is it USB connected? Maybe (assuming you havenâ??t
already done so) try a different cable? Grasping at
strawsâ?¦<br>
<br>
<div dir="ltr">Tom Coradeschi
<div><a href="mailto:tjcora@icloud.com" rel="noreferrer"
target="_blank" moz-do-not-send="true"
class="moz-txt-link-freetext">tjcora@icloud.com</a></div>
</div>
<div dir="ltr"><br>
<blockquote type="cite">On Apr 23, 2023, at 10:22 PM,
john <<a href="mailto:jniolon@att.net"
rel="noreferrer" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">jniolon@att.net</a>>
wrote:<br>
<br>
</blockquote>
</div>
<blockquote type="cite">
<div dir="ltr">
<div><font face="Segoe UI">VueScan for my first
choice... same as all the others</font></div>
<div>Â </div>
<div><font face="Segoe UI">j</font></div>
<div>Â </div>
<blockquote style="PADDING-BOTTOM: 0px; PADDING-TOP:
0px; PADDING-LEFT: 0.5em; BORDER-LEFT: #c7e5ff 1px
solid; MARGIN: 0px 0px 0px 0.5em; PADDING-RIGHT:
0px">
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>----- Original Message
-----</b></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>From:</b> Ronnie Day <<a
href="mailto:ronnie.day@gmail.com"
rel="noreferrer" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">ronnie.day@gmail.com</a>></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>To:</b> Mike Sinclair <<a
href="mailto:phoenix722@comcast.net"
rel="noreferrer" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">phoenix722@comcast.net</a>></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>Cc:</b> <<a
href="mailto:shop-talk@autox.team.net"
rel="noreferrer" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">shop-talk@autox.team.net</a>></div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>Sent:</b> 4/23/2023
7:09:35 PM</div>
<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
UI'; COLOR: #000000"><b>Subject:</b> Re:
[Shop-talk] scanner help</div>
<hr style="BORDER-TOP: medium none; HEIGHT: 1px;
BORDER-RIGHT: medium none; BORDER-BOTTOM: medium
none; COLOR: #ccc; BORDER-LEFT: medium none;
BACKGROUND-COLOR: #ccc">
<div dir="ltr">Plus 1 for VueScan. Ed is an
incredible guy and the software simply works! You
can D/L it and see if/how it works. You'll get
watermarks until you pay for it but you'll know it
works before you do. It was recommended by a
friend on the editing list I've been on since the
mid '90s. I used it for maybe 15 minutes and
bought the lifetime licence. At some point Ed made
it cross-platform and my lifetime licence was
grandfathered so I can scan using my Brother MFC
from any of my Macs or PCs. Inarguably the best
$100 I ever spent on software!
<div><br>
</div>
<div>RD</div>
</div>
<br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Sun, Apr 23,
2023 at 5:06â?¯PM Mike Sinclair <<a
href="mailto:phoenix722@comcast.net"
rel="noreferrer" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">phoenix722@comcast.net</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote"
style="PADDING-LEFT: 1ex; BORDER-LEFT:
rgb(204,204,204) 1px solid; MARGIN: 0px 0px 0px
0.8ex">
<div bgcolor="#ffffff">
<p><font size="2"><font face="Tahoma">Make
sure your wireless is not set to
public. Don't ask me how I
know.</font></font></p>
<p><font size="2"><font
face="Tahoma">Mike</font></font><br>
</p>
<div>On 4/23/23 1:32 PM, john wrote:<br>
</div>
<blockquote type="cite">
<div><font face="Segoe UI">trying to copy
some documentation on my tools and my
scanner refuses to cooperate. It used
to work. It's a HP m1217 nfw
multifunction printer. I've reloaded
all the proper up to date drivers</font></div>
<div><font face="Segoe UI">run diagnostics
on hardware and all is fine.. reset to
factory settings... tried several
different scanner software packages
including HPs version and everyone says
it "Can Not Communicate with the
scanner."</font></div>
<div>Â </div>
<div><font face="Segoe UI">Tried an online
tech support outfit that said it was a
virus preventing it from working and for
250 bucks they would fix it... well,
thanks but no thanks. Ran several
malware and virus programs and found
one</font></div>
<div><font face="Segoe UI">PUP file and
removed it . After that redid all above
and same result... Hope someone can tech
me up on this and get this piece of
printer working again...and all other
printer functions work fine</font></div>
<div>Â </div>
<div><font face="Segoe UI">thanks</font></div>
<div>Â </div>
<div><font face="Segoe UI">john</font></div>
<br>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</blockquote>
<br>
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_______________________________________________
Shop-talk@autox.team.net
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/archive
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