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Re: [Shop-talk] [OT] Unbelievable

To: Shop Talk <shop-talk@autox.team.net>
Subject: Re: [Shop-talk] [OT] Unbelievable
From: Jim Stone <1789alpine@gmail.com>
Date: Tue, 4 May 2021 09:07:50 -0400
Delivered-to: mharc@autox.team.net
Delivered-to: shop-talk@autox.team.net
References: <4e0ba187-5f2e-e8ff-f968-9e155af459b6@earthlink.net> <91C644FE-FBDF-4D2E-A5BE-96DAD014A262@icloud.com>
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Sadly, my experience has been that big (and too often, not-so-big) box =
employees are either inadequately trained or simply lack the motivation =
to put any work into looking for something that is not readily obvious.  =
I went into a Tractor Supply store last week to buy Cotton Picker =
Spindle Grease 00, which I am sure is not a frequently purchased item.  =
(FWIW, I want to see if it is a good lubricant to use in my Alpine=E2=80=99=
s steering gear, since traditional gear oil often leaks out and regular =
grease is often too thick.). Their website showed the store carried it, =
but the kid who helped me looked through the motor oil section and said =
they didn=E2=80=99t have it.  I suggested that it might be somewhere =
else, but he was adamant that it would be with the auto oils and =
additives.  I eventually found another employee willing to look harder =
and they had about a dozen bottles in a completely different section =
just a few rows away. =20

This has happened to me more times than I wish to count, and I now =
rarely accept the first =E2=80=9Cwe don=E2=80=99t have it=E2=80=9D =
response and often just find it on my own.

Jim=20

p.s.  Writing the above reminds me of an experience more than 30 years =
ago.  We had just moved into a new home and needed smoke detectors.  I =
did some research on them and discovered that there were then two types, =
photoelectric and ionization.  I don=E2=80=99t remember which type I =
decided to get, but went to a local big box store (the national chains =
hadn=E2=80=99t taken over yet) and was studying their detector display.  =
A young girl came over and asked if I needed any help. =20

=E2=80=9CYes I do.  Can you tell me which ones are photoelectric and =
which are ionization?=E2=80=9D=20
=E2=80=9COh no, sir.  They all run on batteries."

> On May 4, 2021, at 7:54 AM, Pat Horne <patintexas@icloud.com> wrote:
>=20
> I=E2=80=99ve gotten to the point where I call the big box stores & =
have them actually lay eyes on what I am looking for if the quantity is =
shown to be less than 20. If they confirm that they have it I then place =
an on line order & pick it up in a few hours. It saves a bunch of time.=20=

>=20
> Peace,
> Pat
>=20
> Pat Horne=20
> We support Habitat for Humanity
>=20
>=20
> On May 4, 2021, at 12:25 AM, Brian Kemp <bk13@earthlink.net> wrote:
>=20
> =EF=BB=BF I agree that it is unbelievable how bad some of the home =
centers can be.  Needed a vacuum cleaner belt fast.  Not in stock =
anywhere other than HD per the websites.  The nearest HD said there were =
five in stock.  Couldn't find any.  Next one said there were three in =
stock - none there.  Drove to a third one with seven listed in stock and =
still none available.  The employee at the last location said they are =
frequently shoplifted.  At each store I asked for help finding the belt =
and each employee said there were none in the store.  The sad thing is =
that a week later, the websites still had the same inventory numbers =
listed.  You would think there would be a process to correct inventory.  =
I'm in the Los Angeles area and have a number of stores to pick from and =
they are managed very differently.  I have not gone to the one nearest =
to my office in about five years because it is so poorly managed and the =
items like the plumbing and electrical fittings are all messed up.
>=20
> My last adventure was a replacement battery for my wife's key locator. =
 Went to Lowes because they had 47 listed on their website.  Had an =
employee help me and checked all the battery storage areas and we =
couldn't find any.  A month later, the website still said 47 and the =
hook for that size remained empty.
>=20
> I used to live near a nice True Value hardware store.  Much smaller, =
but organized better and there was always an employee willing to help =
me.  The prices are a little higher, but the convenience and service are =
worth it.  Sadly the landlord ended their lease to put in a restaurant =
that closed a year later (before the pandemic)
>=20
> Brian
>=20
> On 5/3/2021 9:01 PM, Bob Spidell wrote:
>> Pardon me, I just gotta vent. Not being able to find these plumbing =
pieces at HD and Lowe's--even though their websites said they had =
bunches in stock--and at a plumbing supply, I finally broke down and =
ordered from Lowe's (2"<->2" elbow, external thread to slip joint, and a =
1.5" plug, for a different application). So, after FedEx apparently =
lost, then found, the shipment they showed up today. One problem: the =
jackass that packed them jammed the 1.5" plug into the threaded end of =
the elbow so hard it may be impossible to remove it without breaking the =
elbow. I'll get it in a vice when I get to my shop tomorrow, but there's =
no guarantee of successful extraction.=20
>>=20
>> I get it; working the line at a warehouse is a shit job, but someone =
went out of their way to do this. I usually apply Hanlon's Razor--"Don't =
attribute to malice that which can be explained by incompetence"--but =
the plug is jammed in the elbow so hard someone really had to work at =
it. I hope it felt good.=20
>>=20
>> Vent mode off.=20
>>=20
>> Bob=20
>>=20
>>=20
>> _______________________________________________
>>=20
>> Donate: http://www.team.net/donate.html =
<http://www.team.net/donate.html>
>> Suggested annual donation  $12.96
>> Archive: http://www.team.net/pipermail/shop-talk =
<http://www.team.net/pipermail/shop-talk> http://autox.team.net/archive =
<http://autox.team.net/archive>
>>=20
>> Unsubscribe/Manage: =
http://autox.team.net/mailman/options/shop-talk/bk13@earthlink.net =
<http://autox.team.net/mailman/options/shop-talk/bk13@earthlink.net>
>>=20
>=20
> _______________________________________________
>=20
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk =
http://autox.team.net/archive
>=20
> Unsubscribe/Manage: =
http://autox.team.net/mailman/options/shop-talk/patintexas@icloud.com
>=20
> _______________________________________________
>=20
> Shop-talk@autox.team.net
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Archive: http://www.team.net/pipermail/shop-talk =
http://autox.team.net/archive
>=20
> Unsubscribe/Manage: =
http://autox.team.net/mailman/options/shop-talk/1789alpine@gmail.com
>=20


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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;" =
class=3D"">Sadly, my experience has been that big (and too often, =
not-so-big) box employees are either inadequately trained or simply lack =
the motivation to put any work into looking for something that is not =
readily obvious. &nbsp;I went into a Tractor Supply store last week to =
buy&nbsp;<span style=3D"background-color: rgb(255, 255, 255);" =
class=3D""><font color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" =
class=3D"">Cotton Picker Spindle Grease 00, which I am sure is not a =
frequently purchased item. &nbsp;(FWIW, I want to see if it is a good =
lubricant to use in my Alpine=E2=80=99s steering gear, since traditional =
gear oil often leaks out and regular grease is often too thick.). Their =
website showed the store carried it, but the kid who helped me looked =
through the motor oil&nbsp;section and said they didn=E2=80=99t have it. =
&nbsp;I suggested that it might be somewhere else, but he was adamant =
that it would be with the auto oils and&nbsp;additives. &nbsp;I =
eventually found another employee willing to look harder and =
they&nbsp;had&nbsp;about a dozen bottles in a completely different =
section just a few rows away. &nbsp;</font></span><div class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D""><br =
class=3D""></font></span></div><div class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D"">This =
has&nbsp;happened to me more times than I wish to count, and I now =
rarely accept the first&nbsp;=E2=80=9Cwe&nbsp;don=E2=80=99t have it=E2=80=9D=
 response and often just find it on my own.</font></span></div><div =
class=3D""><span style=3D"background-color: rgb(255, 255, 255);" =
class=3D""><font color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" =
class=3D""><br class=3D""></font></span></div><div class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" =
class=3D"">Jim&nbsp;</font></span></div><div class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D""><span =
style=3D"caret-color: rgb(33, 37, 41); background-color: rgb(255, 255, =
255);" class=3D""><br class=3D""></span></font></div><div class=3D""><font=
 color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D"">p.s. =
&nbsp;Writing the above reminds me of an experience more than 30 years =
ago. &nbsp;We had just moved into a new home and needed smoke detectors. =
&nbsp;I did some research on them and discovered that there were then =
two types, photoelectric and&nbsp;ionization. =
&nbsp;I&nbsp;don=E2=80=99t&nbsp;remember which type I decided to get, =
but went to a local big box store (the national chains&nbsp;hadn=E2=80=99t=
 taken over yet) and was studying their&nbsp;detector display. &nbsp;A =
young girl came over and asked if I needed any help. =
&nbsp;</span></font></div><div class=3D""><font color=3D"#212529" =
face=3D"Arial, Helvetica, sans-serif" class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D""><br =
class=3D""></span></font></div><blockquote style=3D"margin: 0 0 0 40px; =
border: none; padding: 0px;" class=3D""><div class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D""><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D"">=E2=80=9CYes =
I do. &nbsp;Can you tell me which ones are&nbsp;</span></font><span =
style=3D"background-color: rgb(255, 255, 255);" class=3D""><font =
color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" class=3D""><span =
style=3D"caret-color: rgb(33, 37, 41);" class=3D"">photoelectric and =
which are ionization?=E2=80=9D&nbsp;</span></font></span></div><div =
class=3D""><font color=3D"#212529" face=3D"Arial, Helvetica, sans-serif" =
class=3D""><span style=3D"background-color: rgb(255, 255, 255);" =
class=3D"">=E2=80=9COh no, sir. &nbsp;They all run on =
batteries."</span></font></div></blockquote><div class=3D""><div><br =
class=3D""><blockquote type=3D"cite" class=3D""><div class=3D"">On May =
4, 2021, at 7:54 AM, Pat Horne &lt;<a =
href=3D"mailto:patintexas@icloud.com"; =
class=3D"">patintexas@icloud.com</a>&gt; wrote:</div><br =
class=3D"Apple-interchange-newline"><div class=3D""><meta =
http-equiv=3D"content-type" content=3D"text/html; charset=3Dutf-8" =
class=3D""><div dir=3D"auto" class=3D"">I=E2=80=99ve gotten to the point =
where I call the big box stores &amp; have them actually lay eyes on =
what I am looking for if the quantity is shown to be less than 20. If =
they confirm that they have it I then place an on line order &amp; pick =
it up in a few hours. It saves a bunch of time.&nbsp;<div class=3D""><br =
class=3D""></div><div class=3D"">Peace,</div><div class=3D"">Pat<br =
class=3D""><br class=3D""><div dir=3D"ltr" class=3D"">Pat =
Horne&nbsp;<div class=3D"">We support Habitat for Humanity</div><div =
class=3D""><br class=3D""></div></div><div dir=3D"ltr" class=3D""><br =
class=3D"">On May 4, 2021, at 12:25 AM, Brian Kemp &lt;<a =
href=3D"mailto:bk13@earthlink.net"; class=3D"">bk13@earthlink.net</a>&gt; =
wrote:<br class=3D""><br class=3D""></div><div dir=3D"ltr" class=3D"">=EF=BB=
=BF
 =20
    <meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3DUTF-8" class=3D"">
 =20
 =20
    I agree that it is unbelievable how bad some of the home centers can
    be.&nbsp; Needed a vacuum cleaner belt fast.&nbsp; Not in stock =
anywhere other
    than HD per the websites.&nbsp; The nearest HD said there were five =
in
    stock.&nbsp; Couldn't find any.&nbsp; Next one said there were three =
in stock
    - none there.&nbsp; Drove to a third one with seven listed in stock =
and
    still none available.&nbsp; The employee at the last location said =
they
    are frequently shoplifted.&nbsp; At each store I asked for help =
finding
    the belt and each employee said there were none in the store.&nbsp; =
The
    sad thing is that a week later, the websites still had the same
    inventory numbers listed.&nbsp; You would think there would be a =
process
    to correct inventory.&nbsp; I'm in the Los Angeles area and have a =
number
    of stores to pick from and they are managed very differently.&nbsp; =
I
    have not gone to the one nearest to my office in about five years
    because it is so poorly managed and the items like the plumbing and
    electrical fittings are all messed up.<br class=3D"">
    <br class=3D"">
    My last adventure was a replacement battery for my wife's key
    locator.&nbsp; Went to Lowes because they had 47 listed on their
    website.&nbsp; Had an employee help me and checked all the battery
    storage areas and we couldn't find any.&nbsp; A month later, the =
website
    still said 47 and the hook for that size remained empty.<br =
class=3D"">
    <br class=3D"">
    I used to live near a nice True Value hardware store.&nbsp; Much =
smaller,
    but organized better and there was always an employee willing to
    help me.&nbsp; The prices are a little higher, but the convenience =
and
    service are worth it.&nbsp; Sadly the landlord ended their lease to =
put
    in a restaurant that closed a year later (before the pandemic)<br =
class=3D"">
    <br class=3D"">
    Brian<br class=3D"">
    <br class=3D"">
    <div class=3D"moz-cite-prefix">On 5/3/2021 9:01 PM, Bob Spidell =
wrote:<br class=3D"">
    </div>
    <blockquote type=3D"cite" =
cite=3D"mid:38b2b690-f913-f37f-a5a1-c3d1ad0b994f@comcast.net" =
class=3D"">Pardon
      me, I just gotta vent. Not being able to find these plumbing
      pieces at HD and Lowe's--even though their websites said they had
      bunches in stock--and at a plumbing supply, I finally broke down
      and ordered from Lowe's (2"&lt;-&gt;2" elbow, external thread to
      slip joint, and a 1.5" plug, for a different application). So,
      after FedEx apparently lost, then found, the shipment they showed
      up today. One problem: the jackass that packed them jammed the
      1.5" plug into the threaded end of the elbow so hard it may be
      impossible to remove it without breaking the elbow. I'll get it in
      a vice when I get to my shop tomorrow, but there's no guarantee of
      successful extraction.
      <br class=3D"">
      <br class=3D"">
      I get it; working the line at a warehouse is a shit job, but
      someone went out of their way to do this. I usually apply Hanlon's
      Razor--"Don't attribute to malice that which can be explained by
      incompetence"--but the plug is jammed in the elbow so hard someone
      really had to work at it. I hope it felt good.
      <br class=3D"">
      <br class=3D"">
      Vent mode off.
      <br class=3D"">
      <br class=3D"">
      Bob
      <br class=3D"">
      <br class=3D"">
      <fieldset class=3D"mimeAttachmentHeader"></fieldset>
      <pre class=3D"moz-quote-pre" =
wrap=3D"">_______________________________________________

<a class=3D"moz-txt-link-abbreviated" =
href=3D"mailto:Shop-talk@autox.team.net";>Shop-talk@autox.team.net</a>
href=3D"http://www.team.net/donate.html";>http://www.team.net/donate.html</=
a>
Archive: <a class=3D"moz-txt-link-freetext" =
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</pre>
    </blockquote>
    <br class=3D"">
 =20

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