Sorry to hear about your bad experience. I have 7 of the Dell 390s at
work, 2 at home, and another 2 I've bought and set up for family
members, 2 lower-end Power Edge servers (SC430s), and a couple giga-bit
switches.
The 390s were all bought used, after a lightning strike fried almost
every piece of equipment in our office. I called up Dell tech support,
got a live American person in short order, and got useful tech support,
and in one case requested an operating system CD for an out of warranty
machine, and they not only sent it, but it showed up the next day free
of charge Fed-Ex.
I've heard some of the low-end Dell Vostro branded PCs have a bad
reputation for reliability, but you get what'ca pay for. Or in the case
of used ones a lot more. In my experience, they stand behind their high
end products very well.
-w
On 8/20/2012 7:39 AM, Tim wrote:
> We've owned two dells. One new tower some years ago. It crapped out less
> than a month after the warranty expired**. I also bought a refurbed dell
> laptop off of evilbay for my oldest to use in college. This one turned
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