And I forgot to add about DirecTV: the bill they're sending me is about
$10 higher per month than what I agreed to. So for I've not been able
to get resolution. I either pay it or cancel early with an early
termination fee.
No, it's not taxes, etc., each line is just between $1 and $2 higher
than what they told it it would be.
I'll be done with them as soon as I can be.
On 3/14/2011 3:22 PM, David Hillman wrote:
> On Mon, 14 Mar 2011, eric at megageek.com wrote:
>> Actually, it's a little of both. However, a well placed dish will
>> eliminate almost all of the problems, IF you aren't in an area prone to
>> electrical storms. (I.e. some of Florida, etc.)
>> This is most likely why to had different results with two services on
>> different dishes in the same house.
>
> The results really weren't very different. The internet signal was
> slightly more reliable, but the huge majority of the time, they were
> either both out, or both on. I did have to build a ~15' brush to
> clear snow off the internet dish since it was larger and exposed ( and
> doesn't work at all when covered with snow ).
>
> I loved the satellite internet product for the first few years. I
> used to measure bandwidth higher than their support folks thought was
> possible. Over time, though, as they added customers, it got slower
> and slower until it finally wasn't worth it. I doubt seriously I was
> getting "impossible" throughput from a poorly-aligned dish.
>
>> Like I said, I can count on one hand how many times I lost signal in the
>> past 10 years.
>> I also install Directv on all my rentals (and provide it as part of
>> their
>> rent). Aside from the occasional receiver glitch, I've never had a
>> problem. Also, they have great customer service.
>
> I don't think I'm the only one... Googling "DirecTV thunderstorm"
> yields a couple hundred thousand hits.
>
> This is probably going to come off like I'm some DirecTV-hater, but
> I'm not. I'm just a ex-customer who got what I think is a better deal
> elsewhere. That said, DirecTV is currently defending at least 2
> class-action lawsuits for deceptive practices, and is rated F by the
> BBB ( http://www.la.bbb.org/Business-Report/DirecTV-Inc-81000357 ).
> They also paid the FTC the largest fine, ever, at the time, in 2005.
>
> Just FYI.
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