I have just completed the process of changing over (and transferring my
phone number)to Vonage. Not a particularly smooth process as much
information is missing on their website. For example, It takes up to 20
days to transfer your current phone # and they provide you with a virtual
number until that time, but since my old land line was still functional, the
virtual number was virtually useless. I also signed up for a number in my
in-laws area code so they could call us with a local call. Well, after a
few phone calls to tech support, I discovered that the other area code
virtual number would not forward to my land line. It can only call another
Vonage number and since the only Vonage number on my end is the virtual
number (until the transfer takes place) and I don't have the virtual number
connected since it is an unknown number, well, I paid a whole month for the
feature that didn't work. Now that my transfer has occurred (just last
week) it works fine. Anyway their was really no information on their
website that made it clear, and it took me 2 phone calls to tech to get the
whole answer as to why the out of area code virtual number didn't work. I
kinda got the impression that tech support personnel really don't know all
the answers yet.
Having said all that, I am happy with the service (well, really the $100/mo
savings over SBC). Some echo and background hiss, but not objectionably so.
No dropped calls (yet) but has only been on for 2 days.
Oh, their 14 day money back guarantee long expired by the time I have really
gotten to use the service.
PM me for my phone number, or give me yours and I'll call you if you want.
Safety Fast!
Gordie Bird
'62 MGA
'67 MGBGT
>
> --- "Kai M. Radicke" <kradicke@wishboneclassics.com>
> wrote:
> >
> > Does anyone have experience with VoIP providers or
> > are using a VoIP service
> > right now for their home or business phones?
> >
>
> I have vonage for my home based business for over a
> year now (fax line too) - If your serious about trying
> it, you can give me a ring to hear what it sound like
> (and I can also forward you a referral link, which
> gets me a free month of service ;)
>
> Its "not bad", about the quality of a cell phone.
> Some echos & audible drop outs (no dropped calls
> though), not terrile but just a little irritating.
> I've gone so far to re-wire my phone lines at home, so
> we have Voip phones/fax all over the house & land
> lines as well.
>
> things I really like:
> - I can check my voice mail online & get emails when
> it arrives. Handy when I'm overseas.
> - I can forward calls instantly to my cell when I
> leave the house. Just a quick update from their web
> page. I also have fail safe number forwarding if/when
> the power goes out.
> - I can set up virtual phone numbers (with ANY area
> code) for selling cars/ having local number available
> for the grandparents/ etc.
> - I can also take my ATA box to any high speed
> connection & recieve calls. i intend to take it to
> Europe on my next trip, so my wife can place a local
> call & reach me =8) The ATA box has an RJ45(network)
> connection & a RJ11 (phone) connection. It does the
> rest.
>
> Anyway, I'm pleased with it. Its not crystal clear,
> but pretty close.
>
> Hope this helps, email me direct to get my vonage
> number (if interested)
>
> Kendall
>
>
>
> =====
> +++++++++++++++++++++++
> Kendall F Jones
> Jones Technical Group, Inc
> email kendall@jonestechnicalgroup.com
> remote email kendall_jones2002@yahoo.com
|