I ordered the folding shop crane from HF about two and a half
weeks ago. Wednesday afternoon it showed up on my back porch,
shipped UPS, not freight, in two boxes.
When I finally got around to opening the boxes last night I found
that the 8 ton hydraulic ram (jack) was missing. Called customer
service and they said that they would ship one out (7-14 days shipping
time, no offer to overnight the part).
>From the reaction of the woman on the phone, it sounded as if this
happens all of the time. I guess that the lesson here is not to order
from these guys if you need the tool in a hurry. I wonder if they thought
that I would think that I had to supply my own ram.
Aside from that, the crane seems to be pretty well made. I am glad
that I spent the extra $ on the folding one, With legs extened, this
thing takes up quite a bit of floor space.
Peter Schauss, Long Island, NY
ps4330@okc01.jccbi.gov
schauss@worldnet.att.net
1963 BJ7
1980 MGB
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