Seems to me that's exactly what he did. If you read his statement he's talking
about his experience with a vendor, not someone else's. I think it benefits
everyone when people relate these kinds of problems. It helps us decide who we
want to do business with, and it lets any vendors reading know they have
unsatisfied customers.
Used to be that one unsatisfied customer was no big deal to a vendor. What's
the worst he could do, tell his buddies? Now, with the internet, one
dissatisfied customer can relate his problems to thousands of interested
people. If anything I would think most vendors would sit up and take notice of
this and strive to be a little more accommodating when it comes to customer
service.
I had a similar problem with RB's Obsolete a year or so ago and because of that
experience I'll never buy from them again. There's simply too many vendors out
there. You just don't have to deal with nit wits if you don't want to.
Bill Whittaker
'53 3100 Hemi
Built Like A Rock
With Mopar Stock
-----Original Message-----
From: Doug Pewterbaugh [mailto:dpewter@email.msn.com]
Sent: Sunday, September 10, 2000 10:48 PM
To: Jake Heaton; Ole Trucks
Subject: Re: [oletrucks] Review of "Zigg's Street Rods"
You might want to consult your lawyer b4 you post any "nasty" notes about
others. Posting your experiences & preferences (or lack thereof) might be
less litigious.
Regards,
Doug Pewterbaugh
dpewter@msn.com
Denton, TX
49 3104 216 5-window
----- Original Message -----
From: Jake Heaton <jacobh@ida.net>
To: Ole Trucks <oletrucks@autox.team.net>
Sent: Friday, September 08, 2000 12:34 PM
Subject: [oletrucks] Review of "Zigg's Street Rods"
> Hi all. I recall a little while ago we had a discussion about one of the
> distributers that everyone seems to use. In that discussion we covered an
> order someone had placed that had gotten screwed up really bad. Well,
here
> is anothe letter along those lines. I called up Zigg's one day and
ordered
> a bunch of stuff. Two items in that list of things was a Borgesen
universal
> joint, 3/4 inch 36 splined to 3/4 inch Double "D", and a power rack and
> pinion. Everything else showed up without a problem but the rack ended up
> having the mounting bolt to far apart. I called them back to ask about it
> and the guy got mad a me. He said that I should have known that there
were
> different widths of mounting bolts. How the hell was I supose to know.
> This is my first frame up and the sales person never asked me anything
about
> the width. I asked for a power rack and he/she added it to the list. So
I
> sent the rack back. Next the universal joint. The joint was back ordered
> and so it showed up later. When I got it I open the box and guess what I
> find. I find a joint that is 1 inch double "d" to 3/4 inch double "d". I
> look at the bill, and it said that they had billed me for the right joint
> but had sent the wrong one. I called them back right away and the lady
was
> really nice and she had UPS come and pick that one up. Well, all this
> happened about a week and a half ago. I was told that the new rack would
be
> sent out right after they got my old one, and the same for the joint. UPS
> groud shipping is 4 to 6 days and its been over a week. I call them back
> today they say, "Oh, well they will be sent out today." They hadn't even
> been sent out yet!!!! What is this, the market of classic truck parts may
> be growing but they shouldn't blow people off like that. I'm not going to
> order anything from them and I'm going to take the link to their site off
of
> mine and post a nasty note about them. Let me know what you think.
> Later
> Jake Heaton
> Preston, Idaho
> 1953 GMC Panel Truck
> www.ida.net/users/markhe/jacobh/index.htm
>
> oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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