All,
I called the resoration package # last week and the lady never asked me for
my VIN. She said that the package would be "sent out soon". DOYATHINK that
I should reorder or is this VIN thing necessary?
Durwood
>From: "Deve Krehbiel" <dkrehbiel@kscable.com>
>Reply-To: "Deve Krehbiel" <dkrehbiel@kscable.com>
>To: "Oletrucks" <oletrucks@autox.team.net>
>Subject: Re: [oletrucks] Restoration Package.
>Date: Sun, 30 Jan 2000 15:39:17 -0600
>
>The "Restoration Package" is the term the Chevy folks at customer service
>told me I needed. They recognized what I needed right away and entered it
>into the computer. months and months ago. Its free and I dunno what
>happened. I'll try again this week. I dont want just generic info. I want
>to
>know (as the reason I gave them my VIN number) the day it rolled off the
>production line as well as who turned the last bolt and what they had for
>breakfast! (anything I can get on the history of MY SPECIFIC truck. I am
>doubting much of this is available, but I hope they can do their best.
>Altho
>if there best has anything to do with the service I have received so far, I
>am guessing I would be better off making up the info on my own.
>
>Deve
>
>----- Original Message -----
>From: "Kevin D. Pennell" <oletwuk@fastrus.com>
>To: "Oletrucks" <oletrucks@autox.team.net>
>Sent: Sunday, January 30, 2000 12:45 PM
>Subject: [oletrucks] Restoration Package.
>
>
> > Hi all,
> >
> > I've been reading the posts on how much trouble folks seems to be
>having
> > getting one of these information packages. Maybe it's the small stuff
> > that's giving everyone a hard time. What you are actually looking for
>is
> > "Past Model Information" on your specific year of truck. The term
> > "Restoration Package" is "NOT" a formal term for an item that they stock
>as
> > a parts store would. Some folks there are familiar with that
>terminology,
> > but some are not. GM provides this service as a courtesy. It's free
>and
> > it's good information to have, so be patient with the folks. (No, I
>don't
> > work for GM! I just like accomplishing what I set out to do.)
> >
> > The folks at The Chevrolet Customer Assistance Center (800)222-1020
> > probably won't know what you're talking about, as that is the main
> > switchboard. I refer to these folks as "The Keepers of The Gates". You
> > can't get anywhere from there if you don't ask the right question, or
>use
> > the right terminology in most cases.
> >
> > When you call, ask for the "Hobby Shop" or "Library". They'll connect
>you
> > with someone at the Chevrolet Hobby and Sales Group. Once there, tell
>them
> > you are interested in "Past Model Information." They have a printed 68
>page
> > soft cover publication with that name (You're requesting one of these!)
>and
> > it should ring a bell.
> >
> > In addition, you also are requesting a copy of "Truck Specifications"
>for
> > your year truck. They'll ask for your VIN number. What you'll get is a
> > copy of the specifications for Chevrolet Trucks for the year you've told
> > them. It's about 90 pages and is really good information.
> >
> > These two items; The "Past Model Information" Booklet, and "Truck
> > Specifications" (by year), make up what we refer to as the "Restoration
> > Pack".
> >
> > Also, I've seen the address posted with the wrong zip code, etc.
> >
> > Chevrolet Customer Assistance Center
> > P.O. Box 7047
> > Troy, MI 48007
> >
> > I spoke with "Becky" at the "Hobby Shop" several years ago when I got
> > mine. She was very courteous and I received the information in short
>order.
> > I hope this helps.
> >
> > Yours,
> > Kevin P.
> > '59 Apache 38/NAPCO
> > The NAPCO Owners Group
> > http://www.stovebolt.com/napco
> >
> >
> > oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
>
>oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
|