After saying what I said in the other post, I do have to
defend HF a bit.
Last fall, I finally bought a little utility trailer, that I've
needed for years.
I was just going to get the little 40x48 inch one and add my own
floor and rails. $129. Perfect for what I need.
I went there, and bought it. Then went around back to pick it up.
They can't find one. The manager was very sorry. To me it wasn't a
big deal. A few minutes to refund, I'm only out some time.
I didn't want the 4x8 ft folding one. Too big for where I was storing
it. Instead she offered me the 35x55 inch (I think) one, that comes with
the flooring and metal sides and rear gate, for the sale price of the
basic kit. $129. In there catalog it's $299. And it is now on sale for
$239. I was going to offer to split the difference with them, but she
wouldn't hear of it.
The kicker was that I had the wrong car, and it wouldn't go in (by about
1 1/2 inches) in my Altima. So I had to drive home and get my wife's 6
Wagon (and why I didn't take it in the first place, I'll never know).
They went above and beyond great customer service. I'll definitely go back.
Paul.
Aeseeyou@aol.com wrote:
> To all interested parties
> Harbor Freight is located in Camarillo, CA. and is only a few miles from my
> house. I've gone there many times to buy tools and stuff. Most of their
>really
> inexpensive stuff is manufactured overseas, from Taiwan, China, Korea,
> India, Mexico or wherever there's a cheap source of labor and material's and
>stuff
> like that.... I don't know about their return policy if you are disappointed
> in your selection...But, I've returned tools that were obviously defective
> with no hassle. Once even without a receipt...But I'd include a photo copy
>of
> your original receipt if you do decide to return something. Also a brief
> description of what you feel is wrong with the welder..Hopefully you'll be
> pleased and continue using it for years to come..And, of course, I in no way
>stand
> to profit from your transaction nor do I have any invested interests in
> Harbor Freight other than that of a person who goes their on occasion to buy
> stuff on sale or just looks like a good buy.
> Good Luck,
--
Paul Root
"Few people know what to do when hula girls attack." - Sam, age 8
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