In a message dated 2/5/02 4:40:40 PM Pacific Standard Time,
doddk@mossmotors.com writes:
> Customers paying full retail price
> subsidize the production of catalogs, customer service, tech service,
> British Motoring and other labor and capital intensive services. If all of
> our sales were made at wholesale margin it would be impossible to offer such
> services. In that case the resellers would normally carry much more of the
> weight of customer service.
>
Never really thought of it that way. I guess that's why Abingdon Spares
charges $7 for their catalog.
I still go directly to Moss from time-to-time, given that the Dover NJ
facility is only about 45 minutes away over some beautiful twisty back roads.
"Honey, gotta run to Moss for a new map light bulb!" ...vroom... "Be back
in a few minutes dear, I need a new oil filter!" ...vroom...
Just don't tell her they're closed on Sunday ;-)
Steve in NJ
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