James H. Nazarian, Ph.D. wrote:
>
> Hi Rick,
>
> > Swkintx@aol.com wrote:
> >
> > ... I have bought parts from JustBrits two times since I have bought my
>Midget.
> > Both times Ed was very helpful. He has answered my questions... steve k
> >
> > Just dont try to ask him (Ed) a technical question if you did not buy from
>him -
> > You will only get a sarcastic reply that you should have bought from him...
>
> IMHO, there is no doubt that Ed has a way with sarcasm, but if one is a
>customer
> of vendor "A", one has no right to expect Ed at vendor "B" to be at all
>pleasant
> about spending his time=money to answer questions that should have gone to
>vendor
> "A". If you want Ed's knowledge, I believe I have read that he gives it
>willingly
> to his customers, and wisely, does not give free advise to the customers of
>other
> vendors. If you do not get the information you need from vendor "A", maybe you
> should consider a change of vendors to one who has a demonstrable history of
> service to back up his sales.
>
> "Ya pays yer money, and ya takes yer choice, but ya can't have yer cake and
>eat it
> too."
>
> Jim
Jim
Actually I should have said - If you buy parts from Vendor A - and then
you put out a general question about the part on the list - dont be
surprised to get back a reply from Ed that since you didnt buy from him
forget about getting any help from him.
Rick
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