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RE: Why Does Moss Do That

To: "'hdrsons@iamerica.net'" <hdrsons@iamerica.net>,
Subject: RE: Why Does Moss Do That
From: "Feldman, Jack (Jack)" <jack@lucent.com>
Date: Mon, 15 Jun 1998 07:37:21 -0500
Murray,

Nope, they are my major supplier of parts. I just hate to see people taken
advantage of. I also think it is self destructive.  

I don't know if I sent it to the whole list or just as part of a direct
response, but I am aware of the issues in selling parts for our car. I don't
mind spending (actually I do, but my understanding of the situation makes it
easier)  $70. for a Healy brake cylinder when MG cylinders go for $15. There
were a lot more MGs and more potential sales than the few Healeys made.

Jack


> ----------
> From:         Murray Arundell[SMTP:goforit@ecn.net.au]
> Sent:         Friday, June 12, 1998 4:36 PM
> To:   Feldman, Jack (Jack); 'hdrsons@iamerica.net'
> Cc:   'mgs@autox.team.net'; 'healeys@autox.team.net'
> Subject:      Re: Why Does Moss Do That
> 
> Gee Jack,
> 
> You sure do seem to have it in for Moss.  My experience in an industry
> (not
> auto) where spare parts is a large part of a companies business tells me
> that if you were marking up ONLY 35% across the board you'd soon be out of
> business.
> 
> You got to remember that a lot of their inventory would sit around for
> 6,12,18 months before it gets sold.  Also a lot of their stuff,
> particularly the items you are referring to are "small ticket" items.  Not
> thousands of dollars worth of computer equipment.
> 
> Just my 2c worth.  Have interest or connection etc.  Struth, I've never
> even bought anything off them directly.
> 
> Murray Arundell
> Brisbane - Australia
> 
> ----------
> > From: Feldman, Jack (Jack) <jack@lucent.com>
> > To: 'hdrsons@iamerica.net'
> > Cc: 'mgs@autox.team.net'; 'healeys@autox.team.net'
> > Subject: RE: Why Does Moss Do That
> > Date: Saturday, 13 June 1998 0:53
> > 
> > Even if they buy them from CCC (and Ed is right about that) at list
> price,
> > which they don't, 35% is a bit high for profit. I have had two jobs that
> > have given me the experience to make that statement. One was for a
> > pioneering discount broker where list price on expensive radios were
> marked
> > up 20%, and 10 years as a Product Manger for AT&T Computer systems where
> we
> > had to set prices to meet competition. 
> > 
> > A pricing policy like that seems to reflect an attitude that I question.
> > There is no such thing as list price, but if they want happy customers
> there
> > should be that price differential. It is the usual customer beware. Moss
> has
> > a good reputation, but the prices they want for some items that are
> > available elsewhere are laughable. Why buy from them and pay so much
> more.
> > How does the customer feel if they buy something that costs them dollars
> > more ($36 almost anywhere vs. $72 for the same fuel pump, $150 for a
> > retractable 3 point seat belt vs. $90.). We aren't talking quality
> > differences here, we are talking the exact same item. 
> > 
> > Just wanted to warn people to do some careful comparison shopping.
> > 
> > 
> > Jack
> > > ----------
> > > From:     Hal Rogers[SMTP:hdrsons@iamerica.net]
> > > Reply To:         hdrsons@iamerica.net
> > > Sent:     Friday, June 12, 1998 9:27 AM
> > > To:       Feldman, Jack (Jack)
> > > Cc:       'mgs@autox.team.net'; 'healeys@autox.team.net'
> > > Subject:  Re: Why Does Moss Do That
> > > 
> > > I guess that the term "rip off" is a little over the edge in my
> opinion.
> > > Pricing differences are just a natural course of business. There are
> > > plenty of reputable companies (including Moss..who incidentally is in
> > > some ways largely responsible in the beginning for the good supply and
> > > reproduction of spares which were not available anywhere else in the
> > > days before British Heritage, etc, etc.) 
> > > 
> > > Moss pricing could reflect any number of reasons. Perhaps they don't
> buy
> > > the model direct from the manufacturer..they may purchase from a
> > > distributor which raises their cost. They may also hold a higher
> profit
> > > margin to support their overall philosophy of having parts reproduced
> > > that aren't available. Contrary to opinion, just because a company is
> > > like Moss is "big" by our standards doesn't mean they are big model
> > > sellers. Anyway you look at it, they are simply offering a product at
> a
> > > price they feel fits with their overall image. There will always be
> > > companies like Triple C who also come into the market and do an
> > > excellent job with certain niche products. Perhaps Phil (the owner, I
> do
> > > know him) at Triple C has a lower profit margin and doesn't have to
> > > answer to stockholders and makes a living to his liking. Perhaps he
> buys
> > > direct because he is a specialist in models. All sorts of scenarios
> come
> > > to mind. Short answer: That's competition. Isn't it wonderful!    
> > > 
> > > Regards, 
> > > Hal Rogers
> > > H.D. Rogers & Sons
> > > Import Auto Specialists 
> > > 3418 Barksdale Blvd.
> > > Bossier City LA 71112 USA
> > > (318) 742-3651 phone           (318) 742-5044 fax
> > > http://www.hdrogers.com
> > > 
> 

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