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Re: [Healeys] Bristleflex MacGregor

To: Peter Svilans <peter.svilans@rogers.com>
Subject: Re: [Healeys] Bristleflex MacGregor
From: Charlie Baldwin <mgcharlie@comcast.net>
Date: Tue, 26 May 2009 10:52:11 -0400
Peter,
Having many satisfied customers can also be a problem for Martin, I 
suppose.  I emailed him a while back telling him how happy I was with 
the red Bristleflex product that I installed in my tricarb and asked for 
some samples of the other colors and shapes to spread the word to my MG 
friends.  I received a reply saying that they were quite busy and would 
get them out when they had a chance.
After a month or two went past, I again emailed with no reply.
Sometimes it is almost as bad being too busy as not having enough work.  
I can imagine that perhaps he doesn't even have time to get more help 
with production and filling orders because all his time is taken up 
doing those things.  Perhaps there are some British car fans in your 
area with time on their hands that can help him out as he needs it.
Charlie

Peter Svilans wrote:
> Unfortunately one doesn't hear from the many satisfied customers as much as
> the few unhappy ones.  Yes, John, you have every right to be annoyed, and
> Martin feels badly, but apparently you ordered a special colour of which a new
> batch was still in production by the factory.  Eight colours in three
> extrusions are being juggled.
>
> Yes, Moss sells the Bristleflex, but only in black so far.  They are in line
> for probably the beige colour next, to go with their tan interiors, and then
> maybe the blue, but production is still a stumbling block.
>
> Martin once again offers his apologies, and says you can all beat him with
> sticks at Conclave.
>
> Best regards
> Peter
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