Well, that sort of illustrates my main point, Tom. In my experience, the
parts you get from Moss and V-B are very similar and about the same cost --
in many cases they might even come from the same manufacturer. But if you
have a problem, you can get hold of someone at Moss you can talk to and who
knows what you're talking about. At V-B, they sell parts but if a problem
comes up they have no one to help or advise you. It's the customer service
after the sale, especially when there is a problem, that makes the
difference for me in who I do business with. There are too many sources for
the same parts in most cases to have to put up with bad service.
Steve
-----Original Message-----
From: Tom Felts [mailto:tomfelts@earthlink.net]
Sent: Thursday, October 04, 2007 7:14 PM
To: BJ8Healeys; healeys@autox.team.net
Cc: bighealey@msn.com
Subject: Re: [Healeys] Best Parts Sources (Part 2)
Steve--just make sure the new hub doesn't come from VB. Talk about
customer service!!----not.
> [Original Message]
> From: BJ8Healeys <sbyers@ec.rr.com>
> To: <healeys@autox.team.net>
> Cc: <bighealey@msn.com>
> Date: 10/4/2007 7:54:43 PM
> Subject: Re: [Healeys] Best Parts Sources (Part 2)
>
> Thus, I finally realized that the problem was really in the new hub and
not
> in the rotor. Remember how the shop spent three hours
> on my problem and didn't charge ANYTHING because it was a unique
experience
> for them working on a Healey?
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