This is nothing new for AutoZone... I ran into the same problem back in
the
early "oughts" with my TR4. I wanted Bosch platinum spark plugs for
the
Greenman. I had crossed referenced them previously with a Saab plug, which I
previously happened across by accident in the auto department of Walmart. The
kid at the
computer told me "there was no such spark plug as there wasn't
anything
like a 1962 Triumph TR4 in his computer"... so it didn't exist... I
asked to see his manager then took the both of them out to the parking
lot to
show them the "nonexistent" car. When the manager started getting
pissy I
walked away. I went to NAPA where there were car guys and not shoe salesmen on
staff.
Greg Petrolati Lafayette, Oregon
That's not a leak... My car's just marking its territory...
> From: list@mackenzie.aero
> To: fot@autox.team.net
> Date: Thu, 28 Mar 2013 09:04:11 -0500
> Subject: Re: [Fot] Sadly a Sign of the times-
>
> My recent AutoZone experience:
> @ parts counter
> Me: Do you have Champion RN9YC spark plugs in stock?
> AutoZone Guy: How many do you need?
> Me: I need four but I'll buy eight if you have them.
> AZG: What car are they for?
> Me: I know you don't have the car in your database.
> AZG: That's the only way I can look them up?
> Me: You can't search by part number?
> AZG: No.
> Me: Really? .well ok, it's a 1962 Triumph Spitfire
> AZG: Well there's your problem, we don't carry motorcycle parts.
> Me: It's a car.
> >Click click click.
> AZG: No, we don't have that car listed in out parts database but let me
> check the stock shelves.
> >At this point AutoZone Guy spends about 5 minutes going through every bin
> containing Champion spark-plugs looking for RN9YCs.
> AZG: We don't seem to have them on the shelf; what car was that again?
> Me: 1962 Triumph Spitfire
> AZG: we have a '63 Herald with an 1100 engine.
> Me: That's it. Same engine. What plug does it list?
> AZG: Champion RN9YC
> Me: Do you have it in stock?
> AZG: No.
>
> Robert MacKenzie
>
> -----Original Message-----
> From: fot-bounces@autox.team.net [mailto:fot-bounces@autox.team.net] On
> Behalf Of gasket.works@gte.net
> Sent: Wednesday, March 27, 2013 10:03 PM
> To: FOT
> Subject: [Fot] Sadly a Sign of the times-
>
> I went to my local auto zone today. Behind the counter a clerk perhaps
> 28y/o asked me what he could get for me. I asked "Where do you have your
> timing lights?". He looked at me then calmly went to the computer and
asked
> "What year and model?".
>
> I should have known better. I was there a couple of months ago. At that
> time I asked for rod bearings for a small block chevy. it was a different
> clerk similarly aged. He asked "What year and model?". I said "1972
> chevelle 350". He responds "front bearings?"
> "No- all of them" I say. "Both sides?" He queries. Then I get this "a ha"
> moment when I seriously believed we are doing an Abbott and Costello "who's
> on first". So I tell him " I don't think you understand" - "Engine rod
> bearings standard size". So he looks at me and says. "What's that?". I
> look at my son and then back at the clerk and say "I made a mistake I
> thought this was an auto store". We walked out.
>
> I am going to write to their corporate office.
>
> M
> Sent via BlackBerry from T-Mobile
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