John,
Here are support numbers for AOL:
Screenname or Password Problems: 1-888-265-8004
General Questions/Problems: 1-888-265-8006
Billing: 1-888-265-8003
Access Numbers: 1-888-265-8005
I have not had any trouble connecting to AOL. either through direct dial or
TCP/IP. At home since I have Win NT I usually connect to another ISP
(usually Netcom) first to get a PPP connection and then connect to AOL
through TCP/IP. Interestingly, I have had a LOT of trouble connecting to
Netcom (now owned by Mindspring) since they did some upgrades a couple weeks
ago. I can no longer connect through Netcom, and now have to use a
Mindspring number instead. Anybody have any problems with Netcom?
George Curley
|