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Re: [rrax-mustang] Help Finding Caster/Camber plates

To: <rrax-mustang@egroups.com>, <autox@autox.team.net>
Subject: Re: [rrax-mustang] Help Finding Caster/Camber plates
From: "richard nichols" <rnichol1@san.rr.com>
Date: Wed, 3 Mar 1999 14:57:16 -0800
Though I've no personal experience with the following companies and the
caster/camber plates they sell, they're the ones that I would contact before
any of the ones you mentioned:

Racer Walsh  904-721-2935
Griggs Racing  707-939-2244
California Mustang  909-598-3383
Summit Racing  330-630-3030
Global West Suspension  909-349-2090

Richard Nichols
rnichol1@san.rr.com
San Diego, CA


-----Original Message-----
From: Ron Dillman <rdillman@cat2.com>
To: autox@autox.team.net <autox@autox.team.net>
Cc: rrax-mustang@egroups.com <rrax-mustang@egroups.com>
Date: Wednesday, March 03, 1999 11:18 AM
Subject: [rrax-mustang] Help Finding Caster/Camber plates (warning!-long
rant and rave)


>I need help finding caster/camber plates for my 86 Mustang GT
>convertible. This car is only used as an autocrosser. The "Building a
>Perfect Pony" recommends using Central Coast Mustang plate for the 86.
>OK, I went to CCM website and asked some questions about their products
>in the "feedback" page. No answer, for several months. Last w/e I tried
>again, still no answer. I take this as CCM's way of tellin me I as a
>potential custumer am not important and I will be ahppy to take my money
>elsewhere. So people on these mailing lists now recommend MM plates.
>
>Look at the MM web site, find an area to ask your questions about the
>product ? I can't. Call their Ca. number from across country and hear
>"Maximum Motorsports, can you wait?". Sure that is why I called, to
>wait. After 2.5 minutes I got tired of waiting and called their 800
>order number where the very same voice answered and asked me to wait. It
>seems to me ANY company with a web site should have an e-mail location
>THAT THEY PROMPTLY RESOND TO for customer questions. Complaints, etc.
>Secondly ANY company answering a phone should give that customer
>UNDIVIDED attention and not ask if they called to wait, probably they
>didn't.
>
>So now I ask you these groups, where can I find a company that has GOOD
>products, PRODUCT SUPPORT (a lost art in the US I fear), and
>COMMUNICATIONS whith the customer ?
>
>
>Thank you for your time.
>
>Ron Dillman
>
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