I have dealt with several sunbeam Suppliers in the UK having lived there. I
have never dealt with the company in question so I can not make a comment on
them. I have dealt with Alpine West Midlands, Speedy Spares, RJ Grimes plus
Classic Car Developments all of whom I would recommend.
There is a Trading standards organisation in the UK for consumer complaints.
I have used them while living in the UK. I am not sure how this would work
for someone from abroad.
Steve Kirk
1962 Series 2
----- Original Message -----
From: Denis STEVENS <dstevens@online.fr>
To: Eivind Minge <eivmin@frisurf.no>; <alpines@autox.team.net>
Sent: Monday, May 27, 2002 6:17 PM
Subject: RE: UK parts suppliers
> Hi Eivind
>
> I knew "Sunbeam Supreme" played you this dirty trick even before you
> mentioned it in your second mail. Unfortunately, they are quite used to
that
> sort of thing : few guys there have also been fooled and reason why I
> haven't is just because they warned me meaning it's really worth spreading
> that sort of news throughout Sunbeam community !!
>
> Only solutions they found to solve the problem have been either to take
> advantage of a trip in UK (very convenient indeed !) to meet the guy and
get
> the missing stuff or to claim Visa and go for sort of prosecution. You
> should manage getting your money back using this second method since - in
> case of dispute - Visa payment is only considered as valid if you signed
or
> entered your PIN which is never the case in a computerized transaction: at
> least, this is the way it works in France. But don't give up, you would do
> nothing but tell them they are right proceeding that way !
>
> Get your parts from Rick Mc Leod at Sunbeam Specialties (www.rootes.com)
in
> USA or Sunbeam Spares Company (www.thesunbeamsparescompany.co.uk) in UK
Both
> of them always provided me very good service and advices.
>
> Hope this helps
>
> Denis
> France
> 66 SV B395013232LRX
>
> -----Message d'origine-----
> De : owner-alpines@autox.team.net
> [mailto:owner-alpines@autox.team.net]De la part de Eivind Minge
> Envoyi : mercredi 22 mai 2002 03:20
> @ : alpines@autox.team.net
> Objet : UK parts suppliers
>
>
> Hi
>
> Sorry to bother all of you with this but I'm desperate for some advice.
>
> About 10 months ago I ordered some parts from a supplier in the UK. (they
> list a watts linkage on their web site by the way )
> 3 months later some of the parts arrived, but they still owe me #120 worth
> which I haven't seen.
> Faxes and e-mails are totally ignored, and when I call them, I'm just the
> annoying foreign bloke with the funny accent.
>
> Any ideas on what to do next?
> I've considered letting them "win" and forget all about it, but that would
> be total defeat wouldn't it.
>
>
> Eivind
> Norway
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> a UK parts supplier (they list a watts linkage on their web site by the
> way)
|